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Testimonials
• The heater was bad. Not the circuit board. Your advice saved me a bunch of money. THANKS AGAIN!!!!!!!!
• I would like to thank John for his assistance, patience, responsiveness and overall excellent customer service....Mike Willard
• I was having a pump problem and talked with John. WOW, it was like going back 20 years,no press 1 for this and 2 for that
• I received the unit on Friday and installed it Saturday.....it worked just GREAT, finally a 104 degree hot tub.
• I now know the one and only place for my spa supplies. I'll tell everyone I know to shop your site....again....THANKS Tony C.
• John was great help in ordering and answering questions. My spa is back in action. Bill Baldwin
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Information
By placing your order, you indicate your agreement to these terms and conditions.
Terms and Conditions
- Entire Agreement--- These Terms and Conditions shall constitute the entire agreement (the “Agreement” or “Terms and Conditions”) between spasandmore.com and you with respect to the subject matter hereof. These Terms and Conditions are controlling and supersede any prior or contemporaneous agreements, understandings or representations, oral or written, relating to the subject matter hereof. These Terms and Conditions govern in the event of any conflict between these Terms and Conditions and any provision offered by you, the terms of which, whether conflicting, supplemental or otherwise, are hereby expressly rejected.
- Use of the Website—By accessing the website spasandmore.com, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
- Warranties— spasandmore.com makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website or the products sold. All warranties are from the product manufacturers. Our only obligation in lieu of warranties is to replace any item proved to be defective.The customer is responsible for all labor and shipping charges on defective or returned items.
- Disclaimer of liability— spasandmore.com shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, or purchase of products from this website or any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
- Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
- Third Party Products--- Third party products may carry different return and warranty policies than our products. Third party products may be returned in accordance with the third party program's return policy in effect on the date of invoice. Any warranty and technical support provided on a third party product is provided by the original manufacturer, not by us. The warranties and technical support may vary from product to product.
- Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
- Indemnification---You shall indemnify and hold us harmless from and against any and all claims, actions, suits, proceedings, costs, demands, damages and liabilities of any nature, relating to or in any way arising out of the delivery, rejection, installation, possession, use, operation, control or disposition of the Products.
- Applicable laws (choice of venue and forum)—Use of this website, spasandmore.com shall in all respects be governed by the laws of the state of TN, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the TN courts located in Putnam county, TN, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
- The receipt of an order # does not constitute the acceptance of an order.
- We try to maintain an accurate website but cannot guarantee content or pricing.
- If a product is priced incorrectly we reserves the right to cancel the order.
- Verification of billing, shipping and credit card approval is required prior to shipping.
- We reserve the right to limit quantity and refuse service to any customer.
Returns and Warranties
- Please use the contact us form or call to get an RGA # for returns
- Tanning lamps, spa covers, and electronic parts are NOT returnable.
- Tanning bed shocks not replaced in pairs will not be warrantied beyond delivery.
- We do not allow parts to be used for testing then returned for credit.
- Manufacturers looks for chemical or physical damage and unreasonable use .
- Parts with physical damage are not warrantied.
- Product warranties will vary according to the manufacturer.
- Some items must be sent to the manufacturer for repair or replacement.
- Defective parts must be returned and inspected before a replacement is shipped.
- The customer can expedite the returns process by making a duplicate purchase.
- You may then request a credit if returned part is found defective and warrant able
- Products that you ordered wrong will be subject to a 25% restock charge.
- Spas and More is not responsible for damaged, lost or stolen items during shipping
- Items should not be returned without a return authorization number.
- Items returned will usually fall into one of the below categories:
- Item has failed in the field
- Item was ordered wrong or refused by customer
- Item was sold or shipped wrong by us
Shipping
- Free shipping offer is not valid for tanning lamps, buck boosters and acrylics
- Free shipping offer is valid for US cont. 48 only.
- We reserve the right to cancel any order.
- Shipping is based on order weight and your zip code.
- Spa covers ship freight truck and will vary according to your zip code.
- Tanning lamps and acrylics require extra shipping.
- Lamps broken will be credited but will NOT be reshipped unless customer pays shipping.
- We ship via UPS or USPS Priority Mail but can also ship with expedited options.
- Some items ship factory direct to you and shipping times and carriers will vary.
- Contact us prior to ordering for expedited shipping options.
- P.O. Boxes usually require USPS but not all items are shippable via USPS.
- Sorry but we do not ship orders internationally.
- Tracking numbers are usually available for your convenience
- Please allow up to 24 hrs for your order to be processed
- Stock items usually ship within 48 hours after the order is processed
- Out of stock items usually ship 5 to 7 days after the order is processed
- You will usually receive your order in 7 to 10 days
- Items damaged in shipping should be reported to carrier first then to us.
- All items may not be in stock at all times
- Sorry but we do not ship C.O.D. orders.
